We are in a world where AI is the new norm, but innovation is still very much happening, as we see the next wave in AI powered communication, as Quebius is launched.
Positioned as more than a traditional chat box, with the promise of delivering human level understanding and efficiency for businesses and public sector organisations.
The platform integrates advanced natural language processing (NLP), with deep domain training which allows organisations to tailor to their specific industry needs whilst including their own brand voice to the messages.
Set up to address a recurring problem, Quebius solves the robotic, scripted and unhelpful replies most chat boxes rely on by offering a precise, context rich dialogue system that makes users feel closer to human support more than earlier generations of AI tools.
Main features include supporting inquiries, booking appointments as well as HR and IT troubleshooting. With it’s flexible architecture, organisations can integrate the Quebius platform by simply adding just a single line of code.
On top of conversational capabilities, the platform is a strategic operational tool. Quebius can handle repetitive questions and queries at scale, lowering support expenses where human employees can focus on more strategic tasks.
The timing of the launch couldn’t be more perfect, as we are seeing a massive trend in organisations looking to AI to enhance and solve problems, the platform's solutions are ultimately designed to enhance customer experience whilst reducing operational costs.